Check for Windows 10 updates
To make sure you have all the latest updates for Windows 10, Do exactly as shown in the video https://youtu.be/qlkSn2fcMUI. After installing the updates, restart your computer.Admin rights
Sign in to Windows 10 with an account that has administrator rights. Most likely, it will help.Download any free app
- Open the Microsoft Store for Windows 10 and click the profile picture in the top right corner.
- If more than one account is signed in at the same time, sign out of all accounts except the one whose email was used to purchase the game.
- Download any free app from the Microsoft Store for Windows 10.
- Try running the game again from the Microsoft Store my library page.
Software
The following is a list of applications which can cause a failure of the launch games, Microsoft Store, or crashing during game play. Please make sure you have disabled or deleted the app data.- MSI Afterburner / Riva Tuner Statistics Server
- EVGA Precision
- OBS
- Xsplit
- MacType
- Warsaw Banking App
- Wallpaper Engine
- FPS Monitor
Conflict with antivirus software
If you are using one of the following virus scanning programs from the list below, disable it.- Trend Micro Maximum security
- Comodo Antivirus
- Sophos
- Emisoft Anti-Malware
Run The Microsoft Tool
Follow the link below and save/run the program. Follow the on-screen instructions to analyze and solve the problem.http://go.microsoft.com/fwlink/p/?LinkId=271185
Disable developer mode
- Press Windows + R
- Type Powershell and press Enter.
- Copy the following text, paste it into the Powershell window, and then press Enter.
Text
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}[/b]Make Sure the Time/Date on your PC is Correct
- Right click on the clock on your start menu.
- Select Adjust Date/Time.
- Untick then retick 'Set time zone automatically'.
- Reboot your PC.
Reset game data
This operation deletes only temporary game files. No important data will be lost.- Press the key combination Win + R and run the command ms-settings:appsfeatures
- In the window that opens, find among the installed programs the game that cannot be launched and click on its name
- Then select item Additional options
- In the window that opens, find the heading Reset and press the button Reset